iPhone Download / Installation Steps

Download

Go to the Apple App Store and search for “Fonetrac.” Look for the app depicted in the picture and press the download button.

Open

Once FoneTrac is downloaded, press the OPEN button.

End User License Agreement

Read and Agree to the End User License Agreement.

Enter your Username and Password

Enter your Username and Password.

Click on Show Permission

Click on Show Permission.

Click on Allow to enable FoneTrac

Click on Allow to enable FoneTrac.

Check-In Procedure

Check-In Procedure: Click on the blue Check-In bar.

Press Send

Press Send

Once the Check-In is sent, press OK to clear the confirmation message

Once the Check-In is sent, press OK to clear the confirmation message.

Panic Alert Procedure

Panic Alert Procedure: Press the red Send Panic bar.

Confirm by pressing Send

Confirm by pressing Send

Clear the confirmation message by pressing OK

Clear the confirmation message by pressing OK

Non-Emergency Assistance

For Non-Emergency Assistance, press the telephone icon. A menu will appear at the bottom of the screen. Press Medical Assistance or Security Assistance to dial pre-programmed assistance numbers.

Customer Support

Press Customer Support to send an email to FoneTrac for technical support.

SMS / Text Mode

In the event you are in a low coverage area, FoneTrac may drop down to SMS/text mode for Check-In/Panic Alert delivery.

Low Coverage

If the Alert message appears when sending a Check-In or Panic Alert, it is an indication you are in a low coverage area. Press OK.

Press Send Message

Press Send Message

Press send to Check-In or send Panic Alerts via text message

Press send to Check-In or send Panic Alerts via text message.

Confirmation Message

You will receive the same confirmation message as previously. Press OK to clear it.

Shut Down

When not using FoneTrac, it’s best to shut down the app. It is not necessary to Sign Out. To shut down the app, press the round home key at the bottom of your phone twice quickly. Your open apps will display. Select the FoneTrac app and place your finger on it and flip it to the top of the screen. To open FoneTrac, simply find it on your home screen and press it.